Policy

At arcenciel, we advocate the following three methods:

• Act differently

  By being different from others, and giving more visibility we ensure the success of our initiatives. Constantly asking ourselves “how do we act differently” allows us to find and explore new ways in all our actions.

• The use of new technologies

  At arcenciel, we believe that people in difficulty have the right to a better service. The use of SAP (the world’s number one integrated management software) allows us to decentralize our action while being connected through an information network that links all the centers, and to ensue a true service at reach. With information technology we act faster and at less cost; intranet Dashboard (iD) is used to enhance the diffusion of the institutional culture; Blogger and other social media tools are used to involve all volunteers in the programs at arcenciel, while sharing the latest news with the outside community.

• Place the person in difficulty at the service of another person in difficulty

  At arcenciel, you will find people with all kinds of difficulties at all levels of the institutional hierarchy. We believe that these persons are more apt to understand the needs of people who have the same problems (who would best understand the needs of a person in a wheelchair and intervene in the fabrication of these wheelchairs than a person who is in a wheelchair himself). This is our way of being opposed to the intellectual elite who pretend to be able to make decisions on behalf of the persons with difficulty, when they just guess what such people experience on a daily basis.